Grammarly to Acquire Superhuman
02 Jul 2025
With the Superhuman acquisition, email becomes central communication surface in Grammarly's vision for an agentic future.
MNTN Partners with ZoomInfo
02 Jul 2025
With the partnership between ZoomInfo and MNTN, companies can now launch streaming TV campaigns with AI powered precision targeting.
Metricool Launches MetriLAB AI
02 Jul 2025
With MetriLAB AI, Metricool becomes one of the first social media management platforms to implement Claude's MCP protocol for social media management.
Hightouch Launches Adaptive Identity Resolution
02 Jul 2025
Hightouch's new capability pairs deterministic and probabilistic identity matching within the data warehouse to unify fragmented customer profiles
Ultatel Launches Intelligent Voice AI Agent for Task Automation
01 Jul 2025
Ultatel's Intelligent Voice AI Agent is a fully managed service for handling routine customer service tasks.
CommBox Launches CommSite
01 Jul 2025
CommSite enables consumers to chat with websites to instantly find information, resolve issues, discover products, and more.
DoubleVerify Debuts DV Authentic Attention for Social
01 Jul 2025
DV Authentic Attention for Social helps advertisers measure the impact of their ads on social platforms, starting with Snap.
Intuit Introduces Virtual AI Agents
01 Jul 2025
Intuit's new AI agents automate workflows for CRM, financial, and business management tasks.
CobbleStone Software Unveils Microsoft Outlook Plugin
01 Jul 2025
CobbleStone's new plugin lets users manage contracts directly in Outlook.
Tenant Turner Launches Zapier Integration
01 Jul 2025
No-code integration connects Tenant Turner to more than 8,000 apps in the Zapier ecosystem
Alltius Launches Agentic AI Suite
01 Jul 2025
Alltius' Agentic AI Suite helps financial services firms build and maintain AI agents.
Conversational AI to Reach $41.39 Billion by 2030
01 Jul 2025
Human-like interactions are reshaping customer engagement and automation, The Research Insights finds. (Featured on SpeechTechMag.com.)
Eltropy Launches Desktop Application
27 Jun 2025
Eltropy's Desktop App uses fewer system resources and offers faster access than browser-based systems. (Featured on SmartCustomerService.com.)
Aquant Introduces Retrieval-Augmented Conversation
26 Jun 2025
Aquant's Retrieval-Augmented Conversation guides service techs through context-aware dialogues.
Pega Achieves FedRAMP High Status
26 Jun 2025
Designation empowers government clients to use Pega's gen AI-powered solutions.
Omnisend Launches AI-Powered Suite
26 Jun 2025
Omnisend's new suite includes tools for natural-language segmentation, automated copywriting, and tailored product recommendations.
Wunderkind Launches Build Framework for Performance Marketing Integration
25 Jun 2025
Build with Wunderkind allows companies to select the performance marketing integration tools best suited for their architecture, resources, and goals.
Formstack Rebrands as Intellistack and Launches Streamline
25 Jun 2025
Intellistack Streamline is a no-code process automation platform.
LocaliQ Launches Voice AI Agent
25 Jun 2025
LocalIQ's AI Voice Agent helps marketers engage with prospects outside normal hours.
Talkdesk Launches Travel and Hospitality Experience Clouds
25 Jun 2025
Talkdesk Travel and Hospitality Experience Clouds are industry-specific customer experience solutions powered by agentic AI.